Hosted PBX
Hosted PBX , or Cloud PBX, is a cloud-based telephone system hosted on Ugo Telecoms’s service provider’s servers, rather than on-premise hardware. Unlike an on-premise PBX system that requires your company to purchase and maintain your own hardware and carry all maintenance and upkeep costs, a hosted PBX system is maintained by Ugo Telecoms.
All of the phone lines, call routing, voicemail, and other functionalities happen over the internet, cutting down on hardware expenses and IT labour costs. Expanding your business is as easy as simply adding a VoIP telephone to the Hosted PBX. Remote offices, or employees working remotely are connected to the Hosted PBX and using your business phone system.
With a cloud PBX, you get access to enterprise-grade phone system features without the high costs of an on-premise system.
On-Premises PBX
Hosted PBX
- Higher upfront costs for hardware purchase
- Ongoing maintenance and management costs
- Limited built-in features
- Harder to scale
- Enables some remote work
- You manage the infrastructure
- No major upfront costs
- Provider manages infrastructure
- Advanced features included
- Easy to scale
- Enables remote teams/mobility
- Training and support included
